Is it possible to give the caller a choice to either have their call redirected back to an extension OR leave a voicemail?
For example, if our receptionist directs a caller to a user's extension and the user doesn't pick up, can we then give the caller an option to either leave a voicemail at that extension OR have their call sent back to the front desk?
I don't see this as an option for default call handling, as you can only pick one, but I was wondering if perhaps there was an IVR workaround of some sort.
