question

adam-antoszewski avatar image
adam-antoszewski asked Tyler Liu answered

How do I do a call transfer using RC phone API?

How do I do a call transfer (blind or warm) to another extension RC phone APIs?

From my initial research I see that this functionality may not be available yet via API, but I was wondering if anyone found a solution to this problem?

phonerest apicall handling
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1 Answer

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Tyler Liu answered
I believe you can do it with WebRTC:  https://github.com/ringcentral/ringcentral-web-phone#transfer

Another option is to using RC's Call control API which is still internal beta, so you have to wait.
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys