question

FSS Admin avatar image
FSS Admin asked FSS Admin commented

SMS FeatureNotAvailable in Sandbox

Getting a FeatureNotAvailable error in our sandbox app. Happens in Postman and .NET. The sandbox number is "+16506849983".

Request:

{
    "to": [
        {
            "phoneNumber": "*****"
        }
    ],
    "from": {
        "phoneNumber": "+16506849983"
    },
    "text": "Test SMS message"
}

Response:

{
    "errorCode": "FeatureNotAvailable",
    "message": "The requested feature is not available",
    "errors": [
        {
            "errorCode": "MSG-242",
            "message": "The requested feature is not available"
        }
    ]
}
developer sandboxsending sms
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1 Answer

Phong Vu avatar image
Phong Vu answered FSS Admin commented

SMS enabled. Please retest.

1 comment
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FSS Admin avatar image FSS Admin commented ·

Thanks for resolving this so quickly!

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys