TCR campaign declined

Hi Tyler, I'll raise your concern and ask for recommendations on how to help you on this.

My apologies for the confusion here. TCR requires this information to be provided (particularly opt-in, out, and help keywords/ messages). In your case you have implied consent (see consent requirements here: https://api.ctia.org/wp-content/uploads/2019/07/190719-CTIA-Messaging-Principles-and-Best-Practices-FINAL.pdf?page=12

For your registration you will want to denote examples of how customers get your number to message you, and emphasize that you are only responding to their questions, not adding them to any messaging lists. Likewise, if unsure of what to use for opt-in/out/help language I would recommend utilizing the examples provided in the portal.

We will be discussing this more in-depth in our upcoming webinar, and I am also happy to provide examples of what TCR is looking for, if that would be helpful.

Webinar details here: https://go.ringcentral.com/overview-and-qa-for-tcr-registration-registration.html

I am getting the following error. Can someone please help me. I have changed this campaign 3 times and have been rejected everytime.

• Non-Profit Brand / Conversational Campaign

TCR requires strict adherence to carrier SMS policies, as well as detailed information on how you are using SMS, and how you are obtaining consent.