News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Users
Can't send texts today 3/6/23
Tags: sms and text messaging
Mar 6, 2023 at 12:03pm   •   2 replies  •  0 likes
Alex Arana

We've not been able to send any texts all day. Able to receive texts.

on Mar 7, 2023 at 6:48am   •  0 likes

We are seeing some customers experiencing issues when sending to a single provider, and our team is working on resolving this as quickly as possible. For the latest updates, please visit

1 Answer
answered on Mar 7, 2023 at 5:18am  

We do have that option - yesterday that was a working loophole but today it no longer works

on Mar 7, 2023 at 5:55am   •  0 likes

NOOOOO - I hope that doesn't happen to me too! This is terrible

answered on Mar 7, 2023 at 5:13am  

So today I discovered if you have an alternate number you have accessible to you - you can switch and possibly send text that way - I always text from our main line, but when I change and sent text from my direct line they go through. Not sure if you have that option - but if you do - worth a shot! BUT NOT IDEAL - very confusing to our clients.

answered on Mar 7, 2023 at 5:02am  

Unfortunately it looks like Ring Central screwed something up - even if you registered for TCR in advance! HORRIBLE!!

answered on Mar 6, 2023 at 12:52pm  

I am having issues sending isolated to. Verizon clients


A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

Developer Platform
Integrated Apps
App Gallery
Developer support
Games and rewards

Resource center
Product Releases
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us