Question

Ring all extensions at once

  • 8 March 2023
  • 1 reply
  • 764 views

Hi,

I have many numbers that are assigned to the Auto-Receptionist, and I also have multiple users each with extension. I want once I recieve a call on any number all the extensions ring at the same time. I entend to do it using API.


Thanks,


1 reply

Userlevel 1

All phone numbers that are assigned to the auto-receptionist are company numbers. Incoming calls to those numbers will be routed to the extension that is assigned to handling incoming calls. You can assign to an extension via the IVR Settings. In your case, you can assign to a call queue, and the call queue can be set to ring all members simultaneously.

I don't understand what you meant "I entend to do it using API.".

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