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Ring group shared voicemail
Tags: voicemails
Mar 28, 2023 at 8:17am   •   2 replies  •  0 likes
Matthew Rafacz

I've gone with a "ring group", but I lost the ability to have shared voicemails. I had shared voicemails with "call queues" (after a lot of work), but dropped the "call queue" because there's no call waiting with call queues (a 2.5 year old request is outstanding). I found a page describing how to have shared voicemails during closed hours or if you put the phone on forwarding, but there's not a way to have shared voicemails for missed calls during open hours.

on Mar 28, 2023 at 1:28pm   •  0 likes

Hi Matthew, currently digging information regarding your concern. Please bear with me!

1 Answer
answered on Mar 29, 2023 at 8:13am  

I can't find the page that was describing how to setup shared voicemails (I thought it was updated less than a week ago). But I found this request/post about CC'ing an email for voicemails. That would be sufficient for what I'm looking to do. It says it can be done on request, right?

Thanks for the help answering questions on this forum. This forum and you have been a great help.

on Mar 29, 2023 at 8:27am   •  0 likes

Hi Matthew, I was just about to let you know about this. I thought it was already enabled on your account and just lost access again. Yes, please get in touch with Tech Support to enable this feature.

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