question

Hemesh Surana avatar image
Hemesh Surana asked Phong Vu commented

production of application - patientXpress

Please help review what's holding this application to be in production?

ringcentral app
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Phong Vu answered Hemesh Surana commented

Is it meant to be a public app using personal JWT? In other words, do you expect any RingCentral customers can use your app if if they provide you their JWT token?

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Hemesh Surana avatar image Hemesh Surana commented ·

Yes. This is for public use in marketplace so any RC customer can add this to their account.

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Hemesh Surana answered

Also checking how can I guide RC customers to find their JWT token. Please guide me with some steps. Do they have to have a developer account also.

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Hemesh Surana answered Phong Vu commented

Also how will RC users without developer account can access our application.

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Phong Vu avatar image Phong Vu ♦♦ commented ·

That is the current limitation of using JWT token for public app. So currently, your app users requirement must be RingCentral customers with an Ultimate or Enterprise plan.

But soon all RingCentral customers will have access to developer platform.

screen-shot-2023-04-06-at-92133-am.png

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys