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SMS Issue in Sandbox errorCode MSG-242

  • 5 April 2023
  • 7 replies
  • 337 views
B
  • bot
  • New Participant
  • 2 replies

I am recieving the below error when testing in the API explorer. Any idea what the issue is?


Request: curl --request POST  --url 'https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/sms'  
--header 'accept: application/json'  
--header 'authorization: Bearer xxxUFIRQ'  
--header 'content-type: application/json'  
--data '{"from":{"phoneNumber":"+13236483519"},"text":"hello world","to":[{"phoneNumber":"+15514042223"}]}'
Response:{ 
"errorCode": "FeatureNotAvailable", 
"message": "The requested feature is not available", 
"errors": [ { "errorCode": "MSG-242", "message": "The requested feature is not available" } ]
 }
icon

Best answer by Phong1426275020 6 April 2023, 00:42

View original

7 replies

Phong1426275020
Rank
Userlevel 1

SMS enabled for your number. Please retest.

BTW, next time please clean the post by breaking into lines to make it readable. I fixed it this time.

L

Dear @Phong Vu, I am also facing same problem. I work with the sandbox +16506950410. Could you please enable Sms service?

Phong1426275020
Rank
Userlevel 1

SMS enabled for your number. Please retest.

Next time, please post a new question to avoid bothering other with thread updated notification. Thanks

B

thank you!

B

Hello @Phong Vu / @Dmitriy Ivanov

I have now graduated to production and seeing the same error. Do you need to enable something again? thanks.

Request:

{ "from": { "phoneNumber": "+16466502260" }, "to": [ { "phoneNumber": "+15514042223" } ], "text": "Helo World" }


Response:

{ "errorCode": "FeatureNotAvailable", "message": "The requested feature is not available", "errors": [ { "errorCode": "MSG-242", "message": "The requested feature is not available" } ] }

P

Same problem, @Phong Vu could you help me to enable SMS?

Sandbox: +13132462899

P

Dear @Phong Vu

I am also facing the same problem. I work with the sandbox +13132462899. Could you please enable SMS service?

Reply


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