News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Developers
Save call recordings on S3 instead of RC servers
Tags: ringcentral app, rest api, call recording
Apr 15, 2023 at 5:04am   •   1 replies  •  0 likes
Davy Raitt

Is there a way to save the call recordings in a specified S3 bucket instead of using the RC servers? Tried looking at the API docs but couldnt find it ( ).

Or would the best way be to write software that downloads the recording after generated and uploads it. From this callback:

  contentUri: ""
  id: "6469338004"
  link: ""
  type: "OnDemand"
  uri: ""

Also tried looking at but couldn't find any settings there.

Thanks in advance!

1 Answer
answered on Apr 16, 2023 at 9:55am  

No, there is no option to specify the storage of your account call recordings.

If you need to save call recordings to your own storage, you have to read them from your account call log storage and save them where ever you want using API. If you attach a valid access token to the contentUri, you will be able to access the binary content and read it and write it to your own destination. E.g.


A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

Developer Platform
Integrated Apps
App Gallery
Developer support
Games and rewards

Resource center
Product Releases
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us