question

Nick Java avatar image
Nick Java asked Phong Vu commented

Request for [Meeting] permission in a sandbox

Hello,

I'm trying to test the meeting API with our sandbox app but getting the CMN-408 error: "In order to call this API endpoint, user needs to have [Meetings] permission".

I saw the similar questions here and sent a request to the support for enabling the meeting feature in the sandbox some time ago but haven't received a response.

Could someone please help with enabling meetings in our sandbox? The main phone number is +13234864043.

Thanks!

rest api
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Phong Vu avatar image Phong Vu ♦♦ commented ·

What API do you exactly want to use? If you plan to use the RCM Meetings then it is not recommended as those APIs are deprecated and are present just for legacy purpose.

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Nick Java avatar image Nick Java Phong Vu ♦♦ commented ·

I was going to debug RCM Meetings in an existing app until the new Video API is available and while we're implementing the new API. In fact, if you could enable both RCM and Video APIs, that would be awesome. Unless I should use this page for the Video one, according to the docs - I would be grateful for the advice.

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1 Answer

Phong Vu avatar image
Phong Vu answered Phong Vu commented

RCM meetings enabled for your sandbox. For RCV, please explore this Dev Guide.

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Nick Java avatar image Nick Java commented ·

Thank you!

However, now it returns 'service unavailable' error:

{
  "errorCode" : "MET-106",
  "message" : "Cannot create meeting. Reason : [Remote service unavailable]"
}

From the other threads I see that it may be a temporary issue, is that correct? If not, could you assist with that please?

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Phong Vu avatar image Phong Vu ♦♦ Nick Java commented ·

What API did you call? Remember that on sandbox environment, you can create a new meeting but you cannot open it. It is not supported. If you need to test that, let me know the app client id and I can move the app to your production and you can fully test it.

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Nick Java avatar image Nick Java Phong Vu ♦♦ commented ·

It was

POST https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/meeting

I just wanted to create a new meeting, no need to test opening - thanks!

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

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