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Request for [Meeting] permission in a sandbox
Tags: rest api
Apr 18, 2023 at 3:16pm   •   2 replies  •  0 likes
Nick Java


I'm trying to test the meeting API with our sandbox app but getting the CMN-408 error: "In order to call this API endpoint, user needs to have [Meetings] permission".

I saw the similar questions here and sent a request to the support for enabling the meeting feature in the sandbox some time ago but haven't received a response.

Could someone please help with enabling meetings in our sandbox? The main phone number is +13234864043.


on Apr 18, 2023 at 3:41pm   •  0 likes

What API do you exactly want to use? If you plan to use the RCM Meetings then it is not recommended as those APIs are deprecated and are present just for legacy purpose.

on Apr 18, 2023 at 11:39pm   •  0 likes

I was going to debug RCM Meetings in an existing app until the new Video API is available and while we're implementing the new API. In fact, if you could enable both RCM and Video APIs, that would be awesome. Unless I should use this page for the Video one, according to the docs - I would be grateful for the advice.

1 Answer
answered on Apr 19, 2023 at 9:53am  

RCM meetings enabled for your sandbox. For RCV, please explore this Dev Guide.

on Apr 19, 2023 at 2:08pm   •  0 likes

Thank you!

However, now it returns 'service unavailable' error:

  "errorCode" : "MET-106",
  "message" : "Cannot create meeting. Reason : [Remote service unavailable]"

From the other threads I see that it may be a temporary issue, is that correct? If not, could you assist with that please?

on Apr 19, 2023 at 2:22pm   •  0 likes

What API did you call? Remember that on sandbox environment, you can create a new meeting but you cannot open it. It is not supported. If you need to test that, let me know the app client id and I can move the app to your production and you can fully test it.

on Apr 20, 2023 at 4:47am   •  0 likes

It was


I just wanted to create a new meeting, no need to test opening - thanks!

on Apr 20, 2023 at 7:43am   •  0 likes

So you could not create a RCM meeting when calling that endpoint?

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