Ring Central's Admin Portal is a scam and also the Setting up TCR registration and assigning numbers to your SMS campaigns (ringcentral.com) where it doesn't even say anything about the delay it would take for provisioning numbers. In Admin Portal, it says it would take a couple of hours but how long does Ring Central's "couple of hours" take?
I already assigned the numbers to the campaigns which are already registered, so I waited for the ETA that the 4 Customer Support from the TCR Ring lines that I've talked to which they said 2-3 hours. And guess what? It is still not even now (7 hours) and we can't use our SMS on Ring. Now, talking to their supervisor and they told me it would take 72 hours. What a scam.
It affects a lot of businesses when you are not correctly saying the right time it would take for them to use a certain system/product. Which means it is affecting our business as of the moment. And saying it would take 3 days just to finish the provision for the numbers while a lot of Customer Support saying it would take 2-3 hours and the Admin Portal saying "couple of hours to enable SMS" is such BS.
Best answer by Mike Stowe
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