Has anyone else seen a warning indicator for a Duplicate IP on their Polycom phone? I've cleared the warning indicator a few times but it does not fix the underlying issue.
Duplicate IP Address Warning
Hi @Kelly Manchester, A Poly phone sends an ARP (Address Resolution Protocol) with its own IP to find out if anyone else has this IP. If it gets a reply it will show this message.
Please submit a ticket to Tech Support so that someone can help you check this.
Hi, how did you clear the warning?
We've reserved IP address for the phones we have that are having this issue but it's still trying to use the duplicated IP address. I figured I could run some sort of network settings update on it but I'm not getting any response from RC to get the admin password (the default admin passwords don't work.
@Karlo Inocencio, I saw your open ticket. I'll reach out to Support so they can assist you.
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