New to ring central.
I work for a mfg. company for sales and tech and we have a queue for the incoming tech calls.
Average around 30-50 calls per hour.
After a call is finished there is a 30 second pause until the next call appears.
Is there a way to control this pause? Can i disable it or turn it on as I need it?
Sometimes I want to answer the calls and get people taken care of ASAP and the 30 second pause makes the process take forever.
To control this pause between calls would be a gamechanger.
Any help is appreciated.