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Error calling message-store-report API "message : User has no required permission: Users"
Tags: message, rest api, sms and text messaging, permissions, developer sandbox
Jun 20, 2023 at 10:20am   •   1 replies  •  0 likes
Sierra Gold2

I am using the API to download messaging data but it is telling me that the user needs "Users" permission. The call works fine with my sandbox account as I am set up as an admin and I have confirmed that the user permission is required by temporarily changing the sandbox user to a role that does not have user permissions and getting the same error. I am just curious why it is a required permission for message-store and it is not listed in the documentation. I am able to get call-log and pstn-call-log info without needing that permission so why is it needed for messages? This is the response I get back if I make a call to message-store-report with a user that does not have "Users" permission:

"errors" : [ {

"errorCode" : "PIC-102",

"message" : "User has no required permission: Users",

"permissionName" : "Users"

} ]

1 Answer
answered on Jun 20, 2023 at 12:21pm  

Is the user who get authenticated your app a super admin user? If not, change the user and choose one of the super admin users or create a custom role with the "Users" role under the "User management" section.

The API does mention the FeatureFlag as "EditUsers".


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