Question

RingCentral Labs - Enhanced Business SMS Issue w/ Sending

  • 30 June 2023
  • 1 reply
  • 115 views

I'm using RingCentral Labs - Enhanced Business SMS. When I send a message with the word "test" it always sends, and when I tried multiple different versions of text w/ characters less than 160 and it will not send. Any idea why it sends for some messages but not others?


1 reply

Userlevel 2

Hi @golfcave- , please submit a ticket with Tech Support so that they can check what's causing this.
https://support.ringcentral.com/new-case.html

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