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golfcave-10114547 avatar image
golfcave-10114547 asked mary-community-moderator commented

RingCentral Labs - Enhanced Business SMS Issue w/ Sending

I'm using RingCentral Labs - Enhanced Business SMS. When I send a message with the word "test" it always sends, and when I tried multiple different versions of text w/ characters less than 160 and it will not send. Any idea why it sends for some messages but not others?

sms and text messaging
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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi @golfcave- , please submit a ticket with Tech Support so that they can check what's causing this.
https://support.ringcentral.com/new-case.html

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