News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Developers
Do you have to create an 'App' for any / all API use?
Tags: analytics and reporting, call logs, rest api
Jul 5, 2023 at 9:26am   •   2 replies  •  0 likes
Terry Myers

We are wanting to pull call log and analytics data into our data warehouse for further analysis. Do we have to create and test an 'app' to get the production credentials and pull data daily? We aren't actually building an application but will most likely use SSIS etc. to pull the data from the API.

2 Answers
answered on Sep 11, 2023 at 7:52am  

Terry, are you able to share how you achieved this please? I have a similar use case.

answered on Jul 12, 2023 at 10:20am  

Yes. You have to create an app, select app scopes that your app will need access (explore the API reference and see what permission the API requires).

Check out the Dev Guide to learn how to create and setup an app.


A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

Developer Platform
Integrated Apps
App Gallery
Developer support
Games and rewards

Resource center
Product Releases
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us