News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Developers
A2P SMS-RC-430 error code
Tags: high-volume sms, spam
Jul 13, 2023 at 7:19am   •   1 replies  •  0 likes
Mehmood Anjum

The ring central documentation says that the error code means RC filters marked the sms as spam. However, I want to know if in this error case receivers are marking our sms as spam or does the RC filters think that there is a spam content in those SMS.

1 Answer
answered on Jul 14, 2023 at 4:11pm  

It's the RingCentral filter that marks the content as spam. It's likely because the text content does not match the criteria provided while your company register for TCR campaign registration, or the message contains keywords that forbidden etc. The reason RingCentral also filters your message is that it helps you avoid paying for sending spam messages which potentially will be blocked by mobile carriers if the message is sent out from RingCentral to the carriers.

You should submit a customer support ticket and provide the account info, your phone number, a few recipient numbers (that failed) and the actual text message so they can help solving your problem.


A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

Developer Platform
Integrated Apps
App Gallery
Developer support
Games and rewards

Resource center
Product Releases
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us