question

Jonathan Jeffrey avatar image
Jonathan Jeffrey asked Phong Vu answered

RingOut API for an extension rather than a direct dial number

Hello,


When using the RingOut API to initiate a call, is it possible to specify an extension (eg. 105) as the 'from' number, rather than a full number?


Or is a full number/direct dial number required in order to use the RingOut API?


Thanks,

Jonathan

ringout
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1 Answer

Phong Vu avatar image
Phong Vu answered

You can't use the extension number directly to make a ring-out call. However, you can use the main company number and the extension number as shown below:

var params = {
      'from' : { 'phoneNumber': "16501112222*102" }, // provided the 102 extension number exists and belongs to the account
      'to'   : {'phoneNumber': "16503334444"},
      'playPrompt' : false
    }
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