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Unable to pick up caller from hold

Tags: mobile

Sep 5, 2023 at 8:30am • 0 replies • 0 likes

Susan Pieroni

I have a user that is unable to pick up a caller after the caller has been placed on hold. She is using the mobile app and has already gone through the uninstall/reinstall app. Her desktop app works fine. So it is specific to the mobile app.

Any other suggestions would be appreciated.

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