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Question

Webhook

  • 7 September 2023
  • 2 replies
  • 102 views
T

Can we get note using webhook? I was trying to extracts notes from ringCentral and push it to other system when the agent type a note and save on on ringcentral.


2 replies

Phong1426275020
Rank
Userlevel 1

What "note"? All type of event notifications are listed here.

T

Thank you for your response
Agent notes, like Disposition Notes. Agent notes are used by agents to document important information on a call or chat with a lead or customer.
https://support.ringcentral.com/engagevoice/agent/voice-agent-take-notes.html
I want to extract this note and push it to another system

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