question

Nikita Stoliarov avatar image
Nikita Stoliarov asked Phong Vu answered

Inbound/Outbound Voicemail Webhook

Hello there!

I have a question related to voicemails.

Are there any options to track inbound and outbound Voicemails simultaneously using Webhooks?

Here is an endpoint that I found:

/restapi/v1.0/account/{accountId}/extension/{extensionId}/voicemail

Could I use both directions in the same Webhook?

Also, here is a link to docs, where I found it: https://developers.ringcentral.com/api-reference/Voicemail-Message-Event

Thank you in advance!

webhooksvoicemailvoice mail
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1 Answer

Phong Vu avatar image
Phong Vu answered

You can only receive a notification of an "inbound" voicemail with the event filter you mentioned above. There is no event notification for an "outbound" voicemail.

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