question

Roman Pierce avatar image
Roman Pierce asked Roman Pierce commented

Error: Feature [DomesticCalls] is not available for current extension

Hello. I have an application that uses JWT token auth.
Our app is trying to make an API call using Ring-Out

https://platform.ringcentral.com/restapi/v1.0/account/~/extension/~/ring-out


But I am receiving an error:

error: Error: Feature [DomesticCalls] is not available for current extension
status: 403



Could you please help what could be the reason?

The same scenario works well for the JWT token for the "admin" account. I assume that my account does not have some permission, but I don't know which one and where I set it.


The regular calls from the ring-central application work fine for my account as well.

Thanks.

rest apipermissionsringout
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1 Answer

Phong Vu avatar image
Phong Vu answered Roman Pierce commented

I need to see the entire API body params. Mask the phone numbers if they are real numbers.

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Roman Pierce avatar image Roman Pierce commented ·

Here are my body params:

```

{"from":{"phoneNumber":"+18********"},"to":{"phoneNumber":"+18********"},"playPrompt":false}
```

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Phong Vu avatar image Phong Vu ♦♦ Roman Pierce commented ·

With this little background info, I can't say what could be incorrect so I can't help.

You can open a dev support ticket to have someone looking into your account and code to help.

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Roman Pierce avatar image Roman Pierce Phong Vu ♦♦ commented ·

Thanks.

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