We have an app in Production mode which uses MakeACall endpoint to make RingOut calls. Currently we are using the JWT auth flow. What's happening is all the calls which are going out are through the JWT user who created the app, and we are getting a message "Request rate exceeded" . What we want to do instead is, calls should happen based on the user who is trying to make the call and not based on the user who create the App. We are not sure how to do that and create users for each of the "from" caller. Is there a way to achieve this?
we tried using ringout url with extId as follows but it didnt help:
https://platform.ringcentral.com/restapi/v1.0/account/~/extension/{extId}/ring-out
Also, if there is any other solution you recommend instead of ours, we would like to know.