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Charles Moppur asked Charles Moppur commented

No SMS-enabled phone number on Sandbox

In my sandbox, the number "+19169520185" or "+16292357653" does not have "SmsSender" in its features. How can I enable SMS? I am getting the error "None of this user's phone number(s) has the SMS capability" while running the code.

sms and text messagingsending smshigh-volume sms
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Charles Moppur answered

@Phong Vu can you help?


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Phong Vu answered Charles Moppur commented

Unfortunately, I can no longer help solving this problem.

Please read this post and open a dev support ticket.

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Charles Moppur avatar image Charles Moppur commented ·

thank you for assistance


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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys