Andrews Construction Inc. avatar image
Andrews Construction Inc. asked

Incoming Calls not forwarding to all lines set up to answer

We recently added an answering service to our list of phone #'s to forward calls to. When we test call using our office # it doesn't seem to be forwarding the call to the answering service # that was added. It rings on the other lines. When we call the answering service # directly (not by calling the company #) we get thru to the answering service. How do I fix this so that our answering service can actually answer the calls when they come in?

call handlingcall forwarding
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