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August Pascual asked Phong Vu answered

What is the Dev URL for CX (Engage)?

In their API documentation, the instructions referenced https://engage.ringcentral.com, but I do have a free developer account and I need to authenticate and call API. How to authenticate and call API for DEV? What is the correct URL?

rest apiEngage Digital and Engage Voice
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Phong Vu answered

Unfortunately, there is no sandbox environment for RingCX (previously known as Engage Voice/Digital)

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys