question

IT Support Desk avatar image
IT Support Desk asked mary-community-moderator commented

Cisco ATA 191 Provisioning Issues

Hi,

I have a Cisco 191 ATA box. Can't seem to find anyone at ring central who has even heard of these let alone help me configure it.

Can anyone help me please? I have entered in the SIP information, left the Profile Rule empty but i still get,

Provisioning Profile: https://activate.cisco.com:443/software/edos/callhome/rc?id=748FC2E88E1A:FVH27120MSJ:ATA191-MPP&sw=11-1-0MSR3-9
Provisioning Status: Failed
Provisioning Failure Reason: Zero file size

phone
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1 Answer

Martin Tsankov avatar image
Martin Tsankov answered mary-community-moderator commented
2 comments
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Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Kyle Montgomery avatar image Kyle Montgomery commented ·

I'm having the same issue. The link in the above does not work, even though this was only posted a few months ago

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