question

George Schally avatar image
George Schally asked Phong Vu answered

Call Out Returns CMN-102 Resource for DeviceId not found

We have successfully made call outs for certain Device IDs, but we have one that returns CMN-102 resource for parameter deviceID not found. Everyone is using an application that returns a deviceID.

call handling
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George Schally answered

Also, I have verified the status of the device is "Online".

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Phong Vu avatar image
Phong Vu answered

Please submit a dev support ticket for this case.

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