Send an SMS using sandbox account

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Nilesh Dalal asked Jan 22, '24 Phong Vu commented Jan 23, '24

Send an SMS using sandbox account

I do have correct ClientID, ClientSecret and JWT.

Authorize client did work and I am getting Token,but when try to send SMS, I am getting error 403 'Forbidden'

sms and text messaging

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Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

On MacOS: press "fn + command + f2" keys
On Windows: press "Ctrl + F2" keys

Answer 1 · 2024-01-22T17:55:46Z

Phong Vu answered Jan 22, '24

Please read this post and open a dev support ticket.

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Answer 2 · 2024-01-22T20:23:39Z

Nilesh Dalal answered Jan 22, '24

We have a paid account and have successfully registered a TCR campaign. We submitted a ticket last week and have not heard back at the moment. Is there something we need to do to activate the number in our sandbox to send sms?

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Answer 3 · 2024-01-22T22:30:41Z

Nilesh Dalal answered Jan 22, '24 Phong Vu commented Jan 23, '24

We can't access the SMS Service enable/disable but it appears to be enabled?

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Phong Vu ♦♦ commented · Jan 23 at 04:28 PM

Is this the production account?

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