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Zeke Duncan avatar image
Zeke Duncan asked Zeke Duncan commented

How do I enable SMS on my developer sandbox?

I am currently not able to test the sms api.

sms and text messagingdeveloper sandbox
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1 Answer

Phong Vu avatar image
Phong Vu answered Zeke Duncan commented

Please read this post and open a dev support ticket.

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Zeke Duncan avatar image Zeke Duncan commented ·

I have a number registered and set up for SMS in my live account. Is there a way I can use that number in my sandbox or will I have to go through the 10DLC registration separately for a test number on my sandbox?

I don't see the Phone System > Enhanced Business SMS > 10DLC Registration menu option in my sandbox

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Phong Vu avatar image Phong Vu ♦♦ Zeke Duncan commented ·

Submit a support request and describe that in the request. They will be able to add your sandbox phone number to your production SMS campaign id.

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Zeke Duncan avatar image Zeke Duncan Phong Vu ♦♦ commented ·

Thank you Phong

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys