question

Peter Hogger avatar image
Peter Hogger asked Phong Vu answered

remove developer

I am the Developer Admin for my organization and I have in the Console -> Organization
https://developers.ringcentral.com/my-account.html#/my-organization several users which no longer work for us and should be removed. How can I get them deleted?

developer sandbox
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1 Answer

Phong Vu avatar image
Phong Vu answered

Unfortunately, there is no delete option to remove a developer from the list.

However, the dev support team can use the admin tool to remove any developers from the list.

You can make a list of the developers who you need to remove and submit the list in a dev support ticket and ask for help.

EDITED:

If you delete (first disable the extension) the unused user extension from your account using the admin portal, the developer portal will automatically remove and update the developer list!

I believe that this is your case where you allowed a 3rd party developer to access your RingCentral developer portal to create and manage apps.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys