question

Anh Quoc Le avatar image
Anh Quoc Le asked Phong Vu answered

Team message setting

Is there a way to set the ringcentral app on my desktop to open up when I receive a message from “Team Messages”? At the present, all I could see is a red dot on the rc icon pinned to the task bar when there is a new message.

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1 Answer

Phong Vu avatar image
Phong Vu answered

I don't think there is such a feature. However, there is a notification popup on new messages provided that the RC app is running.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys