question

sakshi saini avatar image
sakshi saini asked Phong Vu answered

Getting error while sending an sms

Hi Team,

I am getting an error while sending an SMS.

1707259258881.png


Can you suggest how can i fix this, i think it is some sms permission issue.

rest apisending smsphone numbersnew account
1707259258881.png (64.0 KiB)
1 comment
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

sakshi saini avatar image sakshi saini commented ·

Hi

I have also tested the API(https://platform.devtest.ringcentral.com/restapi/v1.0/account/accountId/extension/extensionId/phone-number) and getting the response as shown below-

1707262347841.png

In the screenshot the feature of SmsSender is not showing, so can you please suggest me how can I add that feature in phone number API.


0 Likes 0 ·
1707262347841.png (69.0 KiB)

1 Answer

Phong Vu avatar image
Phong Vu answered

Please read this post and submit a dev support ticket

1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys