To homepage To homepage
Solved

Change number of rings

  • 28 February 2024
  • 2 replies
  • 252 views
E

I have our call queue setup for Simultaneous. It only rings 1 time before going to voicemail. I can't find any setting to change the number of rings before going to voicemail.

Thanks.

icon

Best answer by john-oliphant 29 February 2024, 20:56

View original

2 replies

J

Setting should be here:

Call Queues > Your Queue > Call Handling & Members > Wait settings > Maximum caller wait time in queue.


E

Thank you.

Reply


Terms & ConditionsCookie settings
PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Privacy Notice