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Austin Clark asked Austin Clark edited

Ringcentral for Windows, prevent incoming calls from being separate Windows

I'm on Windows Desktop version 24.1.16.9318 and recently that or another new update makes it so incoming calls are a separate window. Every time this "feature" is reintroduced it forces me to use it, it always appears in my way and I'm sick of having to turn it off, I've probably disabled this anywhere between 5-10 times so far. Now I have no idea how to disable this. The below article is wrong, there is no use standalone window for phone calls in the Phone section. I would like incoming calls to be a Notification using the built in Windows Windows notification functionality.


https://support.ringcentral.com/article-v2/Using-the-standalone-window-for-phone-calls-in-the-app.html?brand=RingCentral&product=MVP&language=en_US



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