I have the following business problem: A customer wants to call us to speak, but is either international in which case it's expensive for them, or we want to do a screenshare or video call.
One option could be to join a meeting (either RingCentral, Teams, etc). However, we don't know when they're going to call and don't want to leave an open meeting indefinitely. Also, it would be great to know from any device we're on when they join, with a notification.
WhatsApp sort of accomplishes this, but that is tied to a personal #, and doesn't do screensharing. Is there a way that RingCentral can allow the user to call us from a web page (but not RingMe which just calls them on their phone), or that RingCentral Meeting can allow a personal meeting link whereby when the user joins it alerts us to join too?