Question

Inbound Calls while on Dialer

  • 2 April 2024
  • 1 reply
  • 33 views

How do you manage receiving inbound calls while working on an outbound dialer campaign? Our problem is when an agent is working on dialing outbound, there is no notification / pop-up / sound that they have an inbound call


1 reply

How are your teams working on a dialer campaign while also handling inbound calls?

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