Can you provide any insight as to why this might be happening? The most recent instance of this occurred this evening (Thursday) for a user whose refresh token isn't set to expire until Saturday.
We have a scheduled task that sends an automated text message for any user whose refresh token will expire within two days in order to ensure that users don't have to log in once a week and obtain a new token.Could you please elaborate? Which programming language are you using? Which API endpoint are you invoking in order to refresh the token? I feel confused by "sends an automated text message ... to obtain a new token"
Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.
Download RingCentral Phone for Desktop:
Tip: switch to the "sandbox mode" before logging in the app:
5 People are following this question.