When I get the active calls for a user, it has calls that are not still active. For example, a call that finished a few minutes ago might still be on it. Any idea why this might be?
Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.
Download RingCentral Phone for Desktop:
Tip: switch to the "sandbox mode" before logging in the app:
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