Question

How many Custom Answering Rules we can add to IVR Settings by api?

  • 1 October 2018
  • 3 replies
  • 1052 views

We are developing integration for the Ringcentral and CRM system . In which we plan to add a smart call forwarding. To do this, we need to use methods such as Create Company Call Handling Rule [Beta]. To dynamically change and add rules. How many Custom Answering Rules we can add to IVR Settings by api? Are there any limits for adding rules?


3 replies

https://developer.ringcentral.com/legacy-api-reference/index.html#!#RefCreateCustomAnsweringRule

Documentation here doesn't mention any limit. So there should be no limit.  Please let me know if it is not.

Thanks for the answer. To  Create Company Call Handling Rule [Beta] via the API, you must have an EditAccounts permission. Could you add to our application amocrmTest the EditAccounts permission?
On this issue have already made a request for technical support. Here are the Case numbers - 07708917, 07713238

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