question

patrick-collins95 avatar image
patrick-collins95 asked Anirban answered

detailed call log

in accessing the call log with the uri of https://platform.devtest.ringcentral.com/restapi/v1.0/account/xxxx/extension/xxxx/call-log the view is simple. trying .../call-log/?view=detailed i get nothing back.

The API dev doc says to try .../call-log/detail but this also gives a 400 error. what is the correct way to get the detailed call log?

call logs
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ak avatar image
ak answered
Hi Patrick,

The correct URI for the detailed call log view is :

https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/call-log?view=Detailed
The 400 error is because of the Invalid Authorization. 

You could also look at our API Explorer (  http://ringcentral.github.io/api-explorer/ ) :
  • Get Token  API ( to authenticate your application )
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patrick-collins95 avatar image
patrick-collins95 answered
Thank you, this api explorer is handy. Thanks
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Anirban avatar image
Anirban answered

To resolve the authentication issue of 400, make sure you are using the auth api call correctly.

Request url https://platform.devtest.ringcentral.com/restapi/oauth/token for dev env

More information on Authorization Flows could be found here : https://developer.ringcentral.com/api-docs/latest/index.html#!#AuthorizationFlows.html

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys