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Is there an API for call performance records for all users?
Tags: rest api, analytics and reporting
Apr 9, 2019 at 12:06am   •   3 replies  •  1 likes

I want to get the following information for RingCentral Office / MVP. I can get this data in the Analytics Portal today.

  • Total Calls
  • Total duration
  • Total Inbond
  • Total Outbond
  • Avg Calls

Is this available via API?

on Nov 3, 2021 at 4:19pm   •  0 likes

let us know if you were able to use the new Call Performance Analytics API (linked below), which is just for this purpose.

2 Answers
answered on Oct 8, 2021 at 5:28pm  

We have a new API now for this purpose, please see this and fill out the form to request early access if you're still interested:

answered on Apr 9, 2019 at 8:54am  
Hi Deepak,

Reed this blog and see the source code included from the link to a Github project.

Hope this helps.


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