Question

Fax: How to block spam faxes

  • 9 February 2016
  • 8 replies
  • 1588 views

Everyday I get a number of faxes on my Ring Central phone line.  
These are all SPAM.

I would like to block any faxes to my mobile phone

I would like to NOT have a recorded message show up that is just a bunch of fax noises

8 replies

Robinson - You have a few different options here: 

1) Block the number from your User Settings > Screening Greeting and Hold Music select Blocked Calls at the bottom. 
    Blocking these numbers will block both voice and faxes from the specific number.  If you set the number to "Voice Only" then you will get the voicemail with the fax tone. 




2) If there is multiple numbers to Block then it may be faster to select a bunch of the number at once from the Call Logs > select number > Block

Is there a way to block all faxes on my line?

The phone numbers change all the time.

Each fax show up as a message I have to listen to.

My real phone calls are burred in all these fax messages delaying my response to my customers.


This reply was created from a merged topic originally titled Un-blockable Spam Faxes. Every week, I get two or three different spam faxes and if I were able to block the sender it would be no problem. However, they all come from "unavailable" and I'm unsure what I can do on my end to put a stop to these unnecessary spam faxes. 
2287 USA based users, 2200 Polycom VVX 500 handsets 3800 DID lines

2018-09-13  We are really getting slammed today with Spam Faxes on our Ext 101 (main superadmin ext)  from a new spoofed number every 30 minutes   --- we already have block restricted numbers and numbers without a number --- any others having success at blocking these folks ?
I'll just leave this here: https://www.nojitter.com/post/240173839/will-spam-be-the-end-of-the-pstn

New research shows almost 50% of mobile calls will be spam in 2019, as further evidence of a growing epidemic.
I am the SuperAdmin and do block these on the #101 SuperExtension --- my issue is they are coming on average every half hour from a different (unique) **SPOOFED*** number so blocking these are becoming a tedious activity - like i have nothing else to do all day.
Yep.
So you are getting voicemail messages with fax tone and not fax notifications with attachments?  Is your extension set to voice and fax or voice only?  I would think when set to voice and fax it should handle the faxes separately and let you manage them separately.

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