Mobile App: How to Warm Transfer on the RC mobile app?

Where can I find the Quick Dial Numbers of other employees? Is that the same as their extensions? Also, I tried doing your "Note" and it transferred the call, but it did not do a Warm Transfer. I need to be able to talk to a fellow employee while the customer is on hold, and then just hang up and the new employee is on the call.

It would be nice if I didnt have to input my company's phone number again when I am trying to do a warm transfer. It would be best if i could just put in the extension of my coworker.

This reply was created from a merged topic originally titled I would like to consultative transfer to people outside my ring central users. I would like to consultative transfer to people outside my ring central users from the android mobile app

Hello Bryan, 

Try the follow the steps below.
 Step 1:  To transfer a call to another phone number,  press ## to place the call on hold, then press * + 1 + Quick Dial number + #. 

NOTE:  You can also use ## + extension + # in transferring calls to an extension.

Step 2:  The call will now be transferred.  You can remain on the line to introduce your transferred caller to the next number.

Step 3:  Hang up anytime to complete the transfer or press ** to cancel the transfer.