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How do I turn off the missed callers on a Polycom VVX410 phone
Tags: hardware
Nov 29, 2016 at 2:33pm   •   6 replies  •  0 likes

how do I turn off the missed callers on a Polycom VVX410 phone

6 Answers
answered on Dec 23, 2020 at 8:21am

Funny, that link is dead because of :

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It was probably moved to the trash. It seems coincidental that negative comments get lost.

answered on Nov 10, 2017 at 5:46am  
I see your point, it is frustrating to call support then they ask me if i've suggested it on the board. The thing is if i'm calling support i have a problem now and i cant afford to "open a case" or "suggest it on the community board". On the other hand, RingCentral has addressed issues and gotten added or resolved or had a work around to help accommodate the issues people encounter. They've added features that have been requested by the board. I can speak from experience that after having an issue with glip, i was contacted and had my issue addressed and it was fixed in the next update of the app. So while every simple feature may not be on the platform the company does check this board and has dealt with issues that i've come across. 

answered on May 23, 2017 at 1:43pm  
I suggested a new feature on the community to address this issue.  Perhaps you can vote on it?  I have the same issue on call center phones.  Not just this type but on all of the polycoms we have.

answered on Nov 30, 2016 at 9:23am  

I saw we could do that but every store always asks the same question how to shut that off. I just tell them to ignore it.


answered on Nov 30, 2016 at 5:41am  
No the missed call counts on the top right of the phone. This is a retail environment and there is no need to count missed callers on every phone.

answered on Nov 30, 2016 at 8:00am  
There's not a way to completely disable the notification.  You can only clear the list, but when there's a new missed call, the notification will appear again. 

To remove all calls from the list: 
1. From Home view, select Directories and select Recent Calls
2. Press Clear

answered on Jul 29, 2020 at 7:46pm  
Are you referring to the red light? You want it off permanently?


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