question

chris-duquette4018 avatar image
chris-duquette4018 asked jenn-community-moderator commented

Company Wide Extension Contact List

It would be nice that once an extension is built and activated it would appear in every other users contacts tab, so messages and other info could be sent to people in house much easier without having to import lists from outside programs or having to add them into the personal contacts section since you can't forward messages to company contacts only to personal contact lists.

contacts
9 comments
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Are you referring to the desktop app?  If so, check the filter.  You can select to view personal, company or all.  Maybe you have the personal filter on and don't see all the company contacts?
1 Like 1 ·
i was referring to the web portal, but ill give it a look and see what happens
0 Likes 0 ·
mike avatar image mike chris-duquette4018 ·
The same is true for the web portal. when you are on the Contacts page, you can toggle from Personal to Company. They should all appear under Company.
0 Likes 0 ·
I wish to add to the YEalink T42S all active extensions of the company on the admin side, not to have to go phone by phone manually adding them.

0 Likes 0 ·
My desktop app does not show personal contacts. I called support and they said the new version does not have that ability. The web version does.
0 Likes 0 ·
Customer would like the company extensions to appear as contacts on the VVX phones. The 501 is a 2-line phones so they don't have an option for Presence and it's too cumbersome for them to remember all the extensions and who those extensions are. easier if they could access the contact list on the phone and select it. 

If there was a way for it to automatically update said info on all physical phones automatically, so that the customer doesn't have to manually enter it each time, as well. 
0 Likes 0 ·

I am looking for a printable form of the extension list for all users on my system.. I can not find this anywhere in the admin portal to print off. Please advise. - Kate

0 Likes 0 ·

Using a computer, Download all users from the users list in Service Web and edit the spreadsheet accordingly

2 Likes 2 ·

Hello @Kate Abeyta, @cglassy is correct! You can go to your service portal and click the "Download User List." Thanks!


2020-11-18-05-16-05.png

1 Like 1 ·

0 Answers

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app