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Ring Central Desktop should not set RC Fax as default printer
Tags: fax, ringcentral app
Mar 1, 2017 at 7:12am   •   2 replies  •  0 likes

When installing, and especially when upgrading to a new release, the Ring Central Desktop software should not set the RC Fax as the default printer.

I understand you guys are proud of the work you do, but almost nobody sends faxes these days, and RC Desktop should not be so aggressive in setting itself up as the default printer. I have seen this twice now, first when I initially installed the software, and then again when an update came out and I installed that. From a user perspective it makes no sense as I'm am almost never going to send a fax, so I never want it as default. It should be available when I need it, but otherwise should not change my settings.

2 Answers
answered on Mar 1, 2017 at 7:46am  
Yes, good point.  I'm on Windows 7 64-bit.  I will keep an eye out and see if it happens again, but the developers can easily tell if that's what their code is doing.

answered on Mar 1, 2017 at 7:38am  
I haven't seen this problem, when updating to a new release, my default printer (which is CutePDF as most of my printings go to files) remains as I set it.  Are you on a Windows or Apple device? 


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