question

ahmed-faizan1167 avatar image
ahmed-faizan1167 asked vb answered

Sandbox Account get Call Recordings - php sdk

I have sandbox account working. I want to get call recordings.

$platform->get('/account/~/extension/~/call-log', array(                               'type'          => 'Voice',                               'withRecording' => 'True',                               'dateFrom'      => '2016-01-01',                               'dateTo'        => '2016-02-16'))                             ->json()->records;


this line of code returning empty array. I am testing with https://github.com/ringcentral/ringcentral-php

sdk
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1 Answer

vb avatar image
vb answered

Please read this post. Email the developer support team or submit a support ticket.

https://devcommunity.ringcentral.com/ringcentraldev/topics/pull-call-recordings

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys